Client :

Pharmaceutical Company

Challenge :

Develop an NLP-driven chatbot capable of generating human-like, context-aware answers instead of relying on prewritten scripts, while ensuring compliance with medical data regulations.

Our Intervention :

Mobile app development.
NLP techniques (e.g. Retriever-Augmented Generation) for dynamic response generation.
Legal and security compliance with healthcare guidelines in the use of chatbots (i.e. no medical advices).

Added Value :

Mobile app monitoring of chatbot interactions.
Custom NLP model providing human-like chatbot responses.
Scalable and future-proof content management system with knowledge base version control.
Time-saving solution for managing chatbot content and updates.